Privacy Policy for L89 BD Players

1 Introduction

This Privacy Policy explains how l89 bd — operated at l89-bd.club — collects, uses, stores, and protects the personal information of players and visitors. It applies to all users of the l89 bd platform, whether you access it through the website or the mobile app.

By registering an account or using any feature of l89 bd, you agree to the data practices described in this policy. If you do not agree, please do not use the platform. We recommend reading this policy alongside our Terms and Conditions for a complete picture of how l89 bd operates.

We have written this policy in plain English because we believe you deserve to understand exactly what happens with your data — not just tick a box and move on. If anything here is unclear, contact us at [email protected] before registering.

2 Data We Collect

L89 bd collects only the data necessary to provide you with a safe, functional, and compliant gaming experience. The categories of personal data we collect include:

Account and Identity Data

• Full name as it appears on your government-issued ID
• Date of birth (for age verification)
• Email address and phone number
• Username and encrypted password
• Copies of identity documents submitted for KYC verification (national ID, passport)

Financial Data

• Mobile banking account numbers (bKash, Nagad, Rocket) used for deposits and withdrawals
• Transaction history including deposit amounts, withdrawal requests, and bonus activity
• Account balance and wagering records

Technical and Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited, games played, session duration, and click patterns
• Login timestamps and session activity logs

3 How We Collect Data

L89 bd collects your personal data through the following means:

• Registration form: When you create your l89 bd account, you provide your name, email, phone number, and date of birth directly.
• KYC verification: When you submit identity documents to verify your account, those documents are collected and reviewed by our compliance team.
• Transactions: Every deposit and withdrawal on l89 bd generates a transaction record that is stored in your account history.
• Platform activity: Our systems automatically log technical data such as your IP address, device information, and gameplay activity whenever you use l89 bd.
• Support interactions: If you contact our support team via live chat or email, the content of those conversations is stored for quality assurance and dispute resolution purposes.
• Cookies and tracking: L89 bd uses cookies and similar technologies to maintain your session and analyse platform usage. See Section 8 for full details.

4 How We Use Your Data

L89 bd uses your personal data for the following purposes:

L89 bd does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have concerns about how your data is being used, contact us at [email protected].

5 Sharing Your Data

L89 bd does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. We share your data only in the following limited circumstances:

• Payment processors: Your mobile banking account details are shared with bKash, Nagad, or Rocket solely to process your transactions. These providers operate under their own privacy policies.
• Identity verification providers: If l89 bd uses a third-party KYC service to verify your identity documents, your submitted documents may be processed by that provider under strict confidentiality agreements.
• Legal authorities: L89 bd may disclose your data to law enforcement, regulatory bodies, or courts when required to do so by applicable law, a valid legal order, or to protect the rights and safety of l89 bd and its users.
• Fraud prevention networks: In cases of suspected fraud or money laundering, l89 bd may share relevant data with industry fraud prevention services.
• Business transfers: In the event of a merger, acquisition, or sale of l89 bd assets, your data may be transferred to the acquiring entity. You will be notified of any such change.

6 Data Retention

L89 bd retains your personal data for as long as your account is active and for a period after closure as required by applicable law and our internal compliance obligations. Specific retention periods are as follows:

• Account data: Retained for the duration of your account and for up to 5 years after account closure.
• Transaction records: Retained for a minimum of 5 years to comply with financial record-keeping requirements.
• KYC documents: Retained for the period required by applicable anti-money laundering regulations, typically 5 years from the date of submission.
• Support communications: Retained for up to 2 years after the last interaction.
• Technical logs: Retained for up to 12 months for security and fraud monitoring purposes.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you personally.

7 Data Security

L89 bd takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:

• All data transmitted between your device and l89 bd servers is encrypted using TLS (Transport Layer Security).
• Passwords are stored using one-way hashing — l89 bd staff cannot see your password in plain text.
• Access to personal data within l89 bd is restricted to staff who need it to perform their job functions.
• Our systems are monitored continuously for suspicious activity and potential security incidents.
• Identity documents submitted for KYC are stored in an encrypted, access-controlled environment.

While l89 bd takes every reasonable precaution, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials secure. If you suspect your account has been compromised, contact us immediately at [email protected].

8 Cookies

L89 bd uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. Here is a breakdown of the cookies we use:

L89 bd does not use third-party advertising or tracking cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will prevent you from logging in to your l89 bd account.

9 Your Rights

As an l89 bd player, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data l89 bd holds about you at any time.
• Right to rectification: If any of your personal data held by l89 bd is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that l89 bd delete your personal data, subject to our legal retention obligations. Note that we may be required to retain certain data (such as transaction records) even after account closure.
• Right to restriction: You can ask l89 bd to restrict the processing of your data in certain circumstances, for example while a dispute is being investigated.
• Right to data portability: You can request your personal data in a structured, machine-readable format.
• Right to object: You can object to l89 bd processing your data for certain purposes, including direct marketing.

To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 days. We may need to verify your identity before processing your request.

10 Minors

L89 bd is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or attempt to use l89 bd.

If l89 bd discovers that personal data has been collected from a minor, that account will be immediately closed and all associated data deleted. If you believe a minor has registered on l89 bd, please contact us at [email protected] so we can investigate and take action promptly.

11 Policy Changes

L89 bd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes — such as new categories of data collection or new sharing arrangements — l89 bd will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of l89 bd after any update constitutes your acceptance of the revised policy.

We recommend checking this page periodically to stay informed about how l89 bd protects your privacy. If you have questions about any changes, contact us before continuing to use the platform.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way l89 bd handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on any l89 bd page
• FAQ: Visit our FAQ page for answers to common questions

Our support team responds to privacy-related email enquiries within 12 hours. For data access or deletion requests, please allow up to 30 days for processing. We take every privacy enquiry seriously and will always respond with a clear, honest answer.